Strong Foundations and Customer Service
Founded in 1989, Tidewater Property Management
began as a company solely focused on association management for condominiums
and homeowners associations (HOAs). In our early days, we were a small mom-and-pop shop with one product to offer and one way to provide it. Regardless,
we put our heart and soul into what we did - we didn’t have all of the
technology and resources available at that time, but we certainly provided what
we could: personal customer service.
We have since grown and expanded, now offering
different association management packages tailored to each community's needs. We
provide today's most advanced technological innovations and feature a stable of
the most well-trained and experienced management professionals in our specific
industry. Our Corporate Headquarters thrives in Owings Mills, Maryland,
servicing over 250 clients with over 18,000 individual units throughout the
Baltimore Metro area. Last year, we opened our second office located in
Calverton, Maryland, primed to serve the DC Metro region. Tidewater Property
Management is now also part of The Tidewater Companies, providing property
management for community associations and rentals; property repairs and
maintenance; and real estate brokerage services.
Now more than ever, we maintain the same level
of attentiveness and care with which we began. The highest of professional
standards and our dedication to personal customer service have remained at the
core of our corporate culture – it is why we manage communities today that have
been with us since we opened our doors a quarter of a century ago. It is why we
are an Accredited Association Management Company (AAMC®), why we are A+ rated
with the Better Business Bureau, and why Tidewater is built to last.
We still may not be as old as most of our
competitors; after all, the community association management industry boomed in
the late 70s/early 80s, and Tidewater came almost a decade later. That hasn't
stopped us from catching up to and, in many cases, surpassing the competition. Our footprint reaches all the way from southern
Prince George's County through Maryland and even includes some parts of Pennsylvania.
Leadership
The backbone of a company is its leadership.
Tidewater would not exist or be the company it is without Stanley Greenberg. With
degrees in both Accounting and Engineering, Stanley brings the best of both
worlds to the property management industry. More importantly, he has created a
company with a quality environment for employees, which helps us to attract the
best talent for the job. The importance of this can’t be underestimated; a
company is nothing without its employees. Stanley recognizes this, and
Tidewater is renowned in the industry for its team of dedicated professionals
that sought employment with this family-oriented corporation. The property
management industry in general has a disappointingly high turnover rate; it can
be a tough business, and not everyone is cut out to be a career community
manager.
Stanley’s and Tidewater’s approach helps to weed
out the weak and retain the strong. While each and every employee is held to the highest
standards and expectations, employees want
to take care of Tidewater’s clients because they are happy, and happy employees
want to give back to Stanley and the company. Employee benefits include
competitive salaries, generous company matches on retirement contributions,
company-paid premiums and deductibles for individual and family medical insurance,
voluntary short and long-term disability, life insurance, and ample
paid-time-off, not to mention a fully-stocked kitchen, monthly barbeques, year-round
holiday celebrations, and much, much more. Who wouldn’t want to work for
Tidewater and do their best to stay? The client notices and benefits from this
the most.
Because of his business acumen, his ability to
assemble the right team for a client, and his passion for the industry,
Stanley’s leadership is another reason Tidewater is built to last.
Why Choose Tidewater?
We are often asked “Why choose Tidewater?”
After all, we have a lot of great, respectable competition in the industry. But
when talking to people who are looking to switch property management companies,
they usually say that they are looking for more. They may be happy with
some things about their current management company, but want more or better service in other
areas. Tidewater not only fills in the gaps in the areas that were lacking, we enhance the services they were already
receiving.
Our updated logo speaks to this juxtaposition of the new and the
tried-and-true – Tidewater’s unique combination of innovation and tradition. The new logo still resembles the old one to
represent the customer service that we have always provided and that got us to
where we are now. However, its clean, modern appearance represents that we continue to progress,
modernize, grow and improve. The circle of our logo, both past and present, signifies that we are a full-spectrum company in terms of the work we do, our high
standards and values, and the emphasis we place on customer service and satisfaction. Clients benefit from all of the resources and
technology of a big company and still enjoy the personal service of a small
company.
Our
slogan and mantra, Progress in Motion,
means that we constantly push ourselves to innovate, which keeps us at the top
of our game. It’s impossible to become complacent when you are always striving
to achieve new heights, and it says to the client that we will find the most
effective solution for them, even if it means changing things up and thinking
outside of the box. But it’s just as important to keep, refine, and perfect
practices that are proven to work. Whether trying something new or refining a
current practice, our main focus is on proactive solutions, and most
importantly, results. Our clients can see and feel that, as much as they want
more, we want it more for them.
